Frequently Asked Questions

After your submission is validated, please allow 3 - 5 weeks for delivery. Your Kellogg’s* Cereal Bowl will be mailed to the address that you provided.

There is a limit of five (5) cereal bowls per household.

Participating Kellogg’s* cereal products can be found here.

Yes, you must purchase two qualifying products in a single transaction. Purchases must be made on or before April 30, 2024.

You can submit a valid proof of purchase only once.

If you upload more than one proof of purchase record in a single submission, your submission will be rejected and you will be directed to submit each document as part of a new, separate submission.

Each time you upload a proof of purchase record, you will receive an email advising we have received your submission. If you don’t see the email in your inbox please check your spam or junk folders or any other folder that your email provider may have automatically set up within your account.

Your submission will be reviewed and will either be approved or declined within 72 hours. Keep your receipt or proof of purchase record until you receive your cereal bowl through the mail. Please allow 3 - 5 weeks for delivery.

The last day to submit a proof of purchase is May 31, 2024. Submissions will be reviewed and approved (or rejected) if they are submitted by 11:59:59 PM (EST).

Order records will not be accepted. You must upload a clear photo or PDF file of your order shipping, delivery or pick-up confirmation record. Be sure your document includes the following information:
  • Retailer name and website
  • Date your order was placed
  • Date your order was delivered or picked-up
  • Description and quantity of participating Kellogg’s* cereal product(s) purchased
  • Total dollar value of your full transaction
  • Shipping address, if applicable

Please contact us via https://www.wkkellogg.ca/en-ca/contact-us.html opens a new window and reference the same email address you used to register for the promotion. Include your name and any relevant submission confirmation numbers, if applicable.

Yes, every two (2) qualifying products found on an individually submitted proof of purchase record will earn you one (1) Kellogg’s* Cereal Bowl, up to a maximum of five (5) bowls per person and per household. For example, if you submit a proof of purchase that has six (6) participating products, you will receive three (3) Kellogg’s* Cereal Bowls.

If, for whatever reason, you are unable to register at the promotion website or upload your proof of purchase, you can send your proof of purchase record to the following address:
Kellogg’s* Cereal Bowl Offer
P.O. Box 250-KG003
Pickering, ON         
L1V 2R4

Your mailed-in submission must also include the following information:
Full name
Full mailing address including postal code
Valid Email address
Original proof of purchase record (retain a copy for your own records)